Good afternoon,

We recently hired a web designer to redo our website to give it a more fresh and modern look. The individual who did the work changed to Wix from our previously wordpress based site.  At completion, we were informed that they can not get the functionality we outlined as required for the website which put as way behind our deadline with a site that we likely will not be able to use.  I was referred to you by our Executive Director and am interested to learn more about your pricing and process.  

Brief background of the issue: 
Our currently active site is at www.capitaleap.org.  The redesigned site is at https://capitaleap.wixsite.com/capitaleap which is more of what we are looking for in terms of look and accessibility but it is at a standstill due to the web designer being unable to complete the login portion of the site. For the current site we assign web access codes to all of our customers which they have to enter when they first sign up. Without their company's code, they are unable to sign up for the site and access the member content. By using the assigned code as set up through the dashboard, they are able to create a new username and are automatically designated to their specific company on the dashboard which we can review internally for utilization purposes. This is crucial to our site because we include direct links to member services that only they are able to access.  For the new wix site that was created, the developer is now saying that Wix does not have that functionality and that every person who signs up would need to be approved on the back end for it to work which is not a workable solution for us.

Would it be possible to get more information from you regarding your prices, if this is something you would be able to help with  and what it would look like for us to work with your agency to set up a new website for us?  Any information would be appreciated and I could of course go into much more detail should working together be an option.

Best,

Jamie Welch, Chief Operating Officer
Capital Counseling